Frequently Asked Questions

Find out about our most frequently asked questions, and their answers. Our FAQ section offers concise insights into Cargo Tracking Note (CTN) certificates.

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What is a Electronic Cargo Tracking Note (ECTN) Certificate?

The term “ECTN” stands for Electronic Cargo Tracking Note. An ECTN certificate, also known as a BSC (Bordereau de Suivi des Cargaisons) in French-speaking countries, is a document required for the shipment of goods to certain countries in Africa. It serves as a tracking and control mechanism for cargo entering these countries.

The ECTN certificate is typically issued by the shipping agent or a licensed representative appointed by the respective country’s authorities. It contains essential information about the cargo, including details about the shipper, consignee, vessel, container, and the goods being transported. This certificate must be obtained prior to the shipment’s departure.

The purpose of the ECTN certificate is to provide customs authorities with advanced information about incoming cargo. It helps in monitoring and controlling imports, ensuring compliance with regulations, and preventing smuggling and under-invoicing. The certificate also assists in assessing customs duties, taxes, and other fees applicable to the imported goods.

Is the ECTN Certificate mandatory for all shipments to Djibouti?
According to law, as of June 15, 2023, all shipments that will be unloaded in Djibouti must have a ECTN certificate. Please contact us for more information.
Which documents are needed to obtain an ECTN Certificate?
  • Bill of lading
  • Commercial invoice
  • Freight invoice
When should we apply for the Djibouti ETCN document?

For shipping goods to Djibouti, the Electronic Cargo Tracking Note (ECTN) must be obtained before the cargo arrives at the port of discharge.

The ECTN should be obtained at least five days before the vessel's departure to Djibouti to allow for processing time and any potential corrections that may need to be made. This ensures compliance with Djibouti’s cargo tracking requirements and avoids any complications during customs clearance.

Can you obtain a Djibouti ECTN with a draft bill of lading?
Yes, it is possible to obtain a Djibouti ECTN with a draft Bill of Lading (BL). The draft BL is typically accepted during the initial application process for the ECTN, and the final BL must contain the ECTN number.
How long does approval take?
As CTN Djibouti we are able to deliver this ECTN Number the same day as the application being the authorized agency. (In some cases may take up to 5 business days).
Does the Bill of Lading (BL) need to include the Cargo Tracking Note (CTN) number?
All transactions involving goods imported into Djibouti must include an ECTN Reference Number on the bill of lading.
Who is responsible for obtaining the ECTN Certificate?
The ECTN document should be obtained from the port of loading by the shippers, exporters, or freight forwarders.
Are there any exceptions for not getting the ECTN Certificate?
If your goods are in transit to Ethiopia they exempt from the ECTN certificate if specified on the bill of lading.
How much does an ECTN Certificate for Djibouti cost?
The cost of an ECTN Certificate varies depending on the specifics of the shipment. Service fees, application fees, and other relevant costs are frequently included in the fees. For more information contact us.
Is it possible to cancel and request a refund for an ECTN Certificate?

If the cancellation occurs prior to the validation of the certificate, the cancellation or refund guidelines for ECTN certificates may be applied. You cannot receive a refund if the CTN Certificate has already been verified.

Without an ECTN Certificate, what are the possible consequences at the destination port?
Without an ECTN Certificate, customs clearance may take longer, require more inspections, prevent the goods from being discharged, or even result in possible legal ramifications at the destination port.
Can I use the same ECTN Certificate for multiple shipments?
Every shipment needs it’s own ECTN Certificate. ECTN Certificates are only valid for the shipment for which they are issued.